I know it sounds strange, but with e-mail, people forget. I need a mailing address because everything is mailed to you.

When you order please be sure to put down both the file number and the complete OB title, especially the date. Material is printed out by file number. The title is necessary if I am to resolve problems when the computer tells me a file number is bad.

If your handwriting is not clear, errors can result in the filling of your orders. Use only capital letters when you fill in the file number. These errors can be eliminated by downloading the catalogs and editing a copy to list only what you want. Also, to facilitate our filling your order, please try to keep the files you order in the order in which they appear in the catalog.

This DOES NOT APPLY to books, only to computer printouts.

The cost of any OB is $0.25 per page and, in the case of a multi-page OB, the last page is $0.10. This is because the last page can vary from 55 typed lines to as little as one or two lines. Due to the for 1995 postage rate increase, orders under $20, please include 10% for postage (US only - postage on Canadian and foreign orders is covered below.

The minimum order is $5.00.

For larger OB orders there are quantity discounts, but this table applies only on the OB's (book discounts are lower down). They are:

Total Order--------Discount

$40.00 or more ------------5%

$80.00 or more ------------10%

$120.00 or more ------------12%

If you ask me to calculate the cost of your OB order, because I have to do the calculations twice, I will charge a flat $0.25 per page and there are no quantity discounts.

NOTE ON SHIPPING & SHIPPING COSTS FOR BOOKS

The rates in the following table are for shipment within the US only and everything goes "Book Rate". For all overseas shipments, if you pay with a credit card, the exact cost of the postage will be charged in a second posting to your credit card. If you want to pay by some other method, estimates can be obtained on the shipping costs. You must indicate if you want your books shipped by surface mail or airmail. If no indication is given, I will AUTOMATICALLY ship overseas orders by airmail, which takes about 6-7 days to western Europe and about 10 to Australia/New Zealand/Far East.

Ordering 1 book for shipment in the US only - $2.50 S&H

For second book add $2.00 S&H (total $4.50) (US Only)

For third and each further book, add $1.00 (US only)

One note, the Glantz books are substantialy larger, and because of their larger size, have a different shipping structure listed on that page.

For shipments to Canada and all other countries, postage can only be determined upon time of shipment. If you want to pay with other than a credit card, you're going to have to write and get an estimate before we ship.

Insured Value------Total Cost

$1-50.00 ------------$1.10

$50.01-100 ----------$2.10

$100.01-200----------$3.10

$200.01-300----------$4.10

$300.01-400----------$5.10

and $1 more for every $100 of insured value thereafter)

If you are ordering orders of battle printouts and/or books with a credit card, you will be charged the exact amount of the postage based on the type of shipment you specify.

If you don't specify the type of shipment, it will go by airmail.

If you want insurance, ask for it. I'll pack the material well enough, but if it dissappears in the mail or arrives damaged and you didn't ask for insurance I accept no liability.

The quality of the OB's does vary. Before 1792 many OB's are simply a list of units present and usually reflect the administrative organization. After 1792 nearly all OBs contain the administrative details.

I will gladly answer any questions you might have. Call 513-777-8734 5:00-10:00 p.m., EDT. Do both of us a favor, let it ring eight or ten times. It's a long run from the bathroom to the phone in the library. However, if you chose to telephone and I am not home, I won't return your call. Otherwise, please call back at a later time. There are times when you will not get an answer because I travel for business 3-4 times a year for periods of up to four weeks. If you wish to use E-Mail, please do. I ask that you use the subject line "OBs" as I get a lot of E-Mail and don't want to miss your letter because I was in a hurry. I should also add that sometimes the system seems to think that your E-Mail address doesn't exist. If you don't get an answer within a couple of days, don't hesitate to send the message a second time. I can be contacted at Nafziger@fuse.net Click here to Email me!.
RETURNS POLICY If you were sent an incorrect OB or are missing an OB let me know and I'll replace it after consulting your original order. I will make amends for soft bound booklets that have publishing errors, but the document in question must be returned at your expense before I will make adjustments. I will ship the replacement to you at my expense. If you are ordering books and a wrong book arrives, please return it and a replacement will be sent. If merchandise arrives that was damaged in shipping - well, that's what insurance is for. If you didn't request insurance and the post office mangles it, I'm sorry you declined the option to purchase insurance. As for terrain or buildings, damaged models will be replaced upon return of the damaged model. If it proves not to be what you want, then you will be charged a restocking fee of the postage paid to ship it to you, plus 10%.